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Technical support

Report a bug

Send the details to the OFFMAT support team. No sign-in needed.

What happened?

Choose where it happened, then describe the issue in your own words.

What were you trying to do, and what happened? Include any error message you saw.

Share it only if the issue affects your account. We use it as a clue, not to verify your identity.

Please leave out passwords, sign-in codes, private messages and anyone else’s personal information.

Your report is private to OFFMAT support.

A detail that helps

If you can, say what you expected to happen and what happened instead. The device, app version or approximate time can help too, but you don’t need to find them before sending.

Safety, privacy, or account deletion

For a community-safety concern, use in-app report and block controls when available or email support@offmat.app. For privacy or deletion, use our Privacy Policy and Delete Account page. For anything else, visit Help & Support.